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UGCCreator App Privacy Policy/Terms of Service

1. Introduction

UGCCreator App connects content creators (“Creators”) with brands seeking user-generated content (“Brands”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains:

  • What information we collect

  • How we collect it

  • Why we collect it

  • How we use and share it

  • Your choices and rights regarding your data

  • How we protect your information

  • Our data retention and update practices

By using UGCCreator App, you agree to the practices described herein.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Registration: Name, email address, username, password, profile picture, bio, and any payment or tax information you submit to receive or send payments.

  • Content & Communications: Any messages, proposals, contracts, files, or other materials you upload or exchange through our platform.

  • Support Requests: Details you supply when contacting customer support.

2.2 Automatically Collected Information

  • Usage Data: Pages viewed, features used, interaction timestamps, session duration.

  • Device & Technical Data: Device type, operating system, browser type and version, IP address, device identifiers.

  • Location Data: Approximate location inferred from your IP address (if you permit).

2.3 Cookies and Similar Technologies

We use cookies, web beacons, local storage, and similar tools to:

  • Remember your preferences and login state

  • Analyze usage patterns and improve performance

  • Serve relevant notifications and ads

You may disable cookies via your browser settings, though some features may not function properly.

3. How We Use Your Information

We use personal information to:

  1. Provide and operate the UGCCreator App platform.

  2. Facilitate connections between Creators and Brands, including messaging, proposal submission, and payment processing.

  3. Improve and personalize your experience through analytics and feature development.

  4. Communicate with you about your account, transactions, promotions, and policy updates.

  5. Maintain security and prevent fraud, abuse, or misuse of our services.

  6. Comply with legal obligations and enforce our Terms of Service.

4. Sharing and Disclosure

  • Service Providers: Payment processors, hosting, analytics—only as needed to deliver services.

  • With Other Users: Profile details, portfolios, and messages you choose to share with Creators or Brands.

  • Legal Requirements: In response to valid legal requests or to protect rights, property, or safety.

  • Business Transfers: In a merger, acquisition, or sale, under similar privacy commitments.

5. Additional Information

5.1 Your Rights & Choices

  • Access & Portability: Request a copy of your data.

  • Correction: Update your profile and account details at any time.

  • Deletion: Close your account and request data deletion (subject to legal retention).

  • Opt-out: Unsubscribe from marketing emails via the link provided.

  • Cookie Preferences: Manage through browser settings.​

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5.2 Children’s Privacy

  • Not intended for persons under 16. We do not knowingly collect data from minors; if we learn we’ve done so, we will delete it promptly.

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5.3 Data Security & Retention

  • We employ administrative, technical, and physical safeguards to protect your data. Retention lasts while your account is active or as needed to fulfill legal obligations; thereafter we may keep some data for a commercially reasonable period or as required by law.

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5.4 International Data Transfers

  • Your information may be processed outside your jurisdiction. We ensure appropriate safeguards (e.g., model clauses, vendor commitments) to protect your data.

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5.5 Changes to This Policy

  • We may update this Privacy Policy at any time. Material changes will be communicated via email or in-app notice before taking effect. Please review periodically.

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If you have questions or concerns about this policy or our practices, contact us at:

Email: info@ugccreatorapp.com
Address:  Einbecker Str. 52 , 10315 Berlin, Germany

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